Lost Card

Lost Card, U club Card

Q: What happens if I lose or break my card?
A: If you loose or break your card, a fee of Kshs 100 is charged for replacement, and it is done instantly.
However, worn out cards are replaced at no cost.

Q: Once the card is replaced, do I loose points accumulated in the previous card?
A: No, the points are transferred automatically to your new card and the same number