Gift Card Registration

Q: How do I register my card acquired as a gift?
A: You can register a card at any branch of Uchumi at customer service desk. This process creates an account where you can add additional cards or top up.

Q:Why do I need to register my card?
A: By registering a gift card you are protecting your card balance. If you report your card lost or stolen, your balance will be frozen and transferred to a new card, which you will collect at your nearest Uchumi Branch.

Q: What would I use the four alphanumeric digits for on the back of the card?
A: The four alphanumeric digits at the back of the gift card are used for registering your card and for easy reporting in case of lost or stolen card.